Local Consumer Protection Program

Feeling Ripped Off & Need Help?

CAF’s Consumer Protection Program helps customers and businesses settle disputes.

Program Service Areas in Massachusetts:

The Consumer Protection Program is here to assist any resident of Andover, Danvers, Lawrence, Methuen, Middleton, North Andover, Reading, and North Reading.

In Partnership with the Office of the Attorney General.

The Consumer Protection Program works in cooperation with the Massachusetts Office of the Attorney General to mediate consumer complaints.

Some of the complaints we assist are:

  • New & Used Car Sales
  • Debt Collection
  • Credit Problems
  • Identity Theft & Scams
  • Rentals & Landlord-Tenant Disputes
  • Foreclosures
  • Home Improvements
  • Landscaping Services
  • Door-to-Door Sales
  • Security Deposits
  • Time Shares & Vacation Rentals

How do I get started?

Click the link below:


Contact us:

 375 Common Street Suite 204 Lawrence, MA 01841

Hours: Monday – Friday 9:00 am . 5:00 pm

(978) 332-7108